What Information Do We Collect?
When you order from us, we collect your name, address, e-mail address, phone number and retain a record of your purchases. Credit card number (with expiration date) and other financial details are not visible to us nor are stored on our systems, these details are only held by Moneybookers www.mooneybookers.com our online payment credit card processing partner. When you request to be on our mailing list (for e-mail or regular mail), we collect your name and e-mail address. When you submit a question to customer service, we need your e-mail address to respond, and you also may provide us with various types of information to allow us to answer your question.
We don’t share your personal or financial information with any third party.
Is My Information Secure?
At Carver3D, we are committed to providing our customers with a secure shopping environment. We maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information, and use various security measures to ensure that your credit card information is protected, including the latest in security technology. When you place an order through our shopping basket, your personal information is protected by Secure Socket Layer (SSL) encryption technology, the industry standard security protocol for encoding sensitive information. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, the SSL transmission is indecipherable. This technology, together with our other security measures, protects your personal information as it moves from your computer to our server. Your confidence in the Carver3D shopping experience is our highest priority. If you have any concerns about privacy and security that have not been answered in the above policy, please contact us and we'll do our best to answer your questions and put your mind at ease.